Here’s a helpful list of all the resources available to you if you use BQE software products.
When you ask for training, it’s not an admission that you are unable to succeed at learning what a particular software application can do for you. It’s a confirmation that you want to learn the best and fastest way possible by speaking with the experts directly! BillQuick and ArchiOffice Training is here to help whenever you need it.
In addition to the tips provided by our industry-leading executive staff, there are a wide range of contributors throughout the organization that are eager to share their knowledge and experiences for the general benefit of our users or anyone interested in what we do. You can find anything and everything here on the BQE Blog, from our thoughts on industry trends to product-specific information!
Sometimes, you just need a quick answer and doing a Google search is the fastest way to get that accomplished; that, and visiting our recently revamped Knowledgebase portal for a wealth of information regarding our full line of products. There is a mix of both application-specific and technical support-related articles.
We are proud of the documentation offered with our products. We have context-sensitive help files and PDFs for everything including specific modules within our programs as well as comprehensive guides that are available for immediate download to our customers and those evaluating our products. Check out our support documents for BillQuick Family of Products and ArchiOffice.
BQE User Groups
Yet another resource where users can get together in a common forum and discuss how to use our applications is our Facebook User Group. You can ask questions on both the BillQuick and ArchiOffice Facebook User Groups, which get answered by other users and BQE experts.
Technical Support is available to our customers who have purchased the BQE Gold support plan. We have an excellent team of trained techs working for you. Check out our Support options to serve you better.
While technical support is available for the quick and specific issues, there are some needs that require additional time and expertise. Our certified consultants can make your life easier by getting the most out of our software solutions. See what we have to offer in Consulting Services.
BQE on Tour
A couple of times per year, we take to the road to showcase our products and provide special training and seminars to our users. Stay tuned for any such event near you by checking our Events portal!
BQE Demo Sites
Interested in trying out new features without affecting your company data? How about using one of our sample databases installed with any of our applications? For example, you can experiment hands-on with ArchiOffice here or with Web Suite here. You can also call us to find out more.
If you want to see short videos of what all BillQuick can help you with, you can go here.
So, you’ve become a pro and have discovered something your company could really use? BQE products are designed in part by our users. Many of you have made suggestions that have been adapted and incorporated into the programs. So keep the ideas and suggestion coming by emailing us at BQ-Ideas@bqe.com for BillQuick products or at AO-Ideas@bqe.com for ArchiOffice.
BQE Customization Services
While we have over 500 standard reports and 180 standard invoice templates built in to BillQuick, and numerous ones in ArchiOffice, we also have a great team of Crystal Reports programmers who can create individualized templates for your use in our products. You can always count on our Customization Services for specific needs.
BQE YouTube Channel
There are useful videos to help you work with our software solutions. Stay Tuned. We will be adding more technical resource videos to accompany our short product demos on our YouTube Channel.
Free training! Many of the videos from the past webinars are available on our website. Navigate to our Events portal and you will find webinar recordings on such topics as QuickBooks Integration, Reports, Tips & Tricks and What‘s New.
Have any other suggestions to add to this list? We would love to hear from you!