Yes, you’ve read the title correctly.
Beginning March 23rd, 2016, BQE will be extending phone support hours for customers in the United States and Canada from 6:00 AM to 6:00 PM Pacific Time/9:00 AM to 9:00 PM Eastern Time, Monday through Friday. We are always striving to provide the best customer service experience and the timely support you need to successfully run your firm.
“I’m thrilled to be a part of the most exciting time in the history of BQE Support,” said Irfan Qazi, VP of Customer Service at BQE Software. “At a time when many technology companies are cutting back on support or offering only online contact, our team is committed to providing 12 hours of high-quality customer service and phone-based support every week day. We take pride in being just a phone call away from our customers who require our assistance.”
So set your calendar and don’t forget! Starting Wednesday, March 23rd, BQE customers can dial in through the regular support phone line to enjoy the new extended technical support hours. This important change will ensure that your business software is up and running all the time so you can work more efficiently.
For contact information, please click here.